Contact us

Support

Please visit Roku Support for any product or support related questions.

Developers

Please visit our developer site for additional information related to Roku channel development, publishing, and monetization. For further help, contact our Partner Success team through our Content Partner Inquiries form.

Developer site

Roku Jobs

For Roku job listings and information about working at Roku, please visit our Jobs site.

Roku Jobs

Advertising

Please visit our Advertising site if you are interested in exploring opportunities to promote your brand to Roku users.

Roku Advertising

Accessibility for People with Disabilities

For questions about the accessibility of Roku TVs, Roku streaming players, the Roku mobile app, the Roku website, or any other Roku products, please email Roku Accessibility.

Roku Accessibility

Public Relations

Stay up to date on the latest Roku news. Please visit the Newsroom.

Roku Newsroom

Roku Address

If you have a billing or technical concern, please contact us via chat or email by following the guidance on our help pages. We are unable to resolve billing or technical concerns via postal mail and do not respond to letters related to these concerns. Thank you.

Physical address:
1173 Coleman Avenue
San Jose, CA 95110

Mailing address:
1701 Junction Court, Suite 100
San Jose, CA 95112

Legal Contact

If you are a law enforcement agent or emergency responder who is authorized to gather evidence in connection with an official investigation or to investigate an emergency involving the danger of serious physical injury or death, you may request records from Roku. Requests to Roku regarding a claim or investigation may be made only by governmental entities authorized to obtain evidence in connection with official legal proceedings. Unauthorized requests will be subject to prosecution. By requesting information, you acknowledge that you are a government official making a request in an official capacity.

*** ROKU WILL NOT PROCESS ANY REQUESTS FOR INFORMATION WITHOUT A SUBPOENA ***

Law enforcement officials may use the contact information below to submit a request(s). A valid subpoena issued in connection with an official criminal investigation is required to compel the disclosure of basic subscriber records, which may include: name, length of service, credit card information, email address(es), and a recent login/logout IP address(es), if available.

Roku accepts subpoenas or other legal services of processes through Roku’s national registered agent, Corporation Service Company (CSC). Subpoenas or other legal processes may also be served via the contact information below.

For legal correspondence only, please contact:

General Counsel
1701 Junction Court, Suite 100, San Jose, CA 95112
generalcounsel@roku.com
Phone number: 408-556-9391
Fax number: 408-364-1260

The legal department does not respond to or assist with general customer inquiries. All non-legal requests should be submitted through our Roku support.

To connect with our support team via chat or phone, please visit us at support.roku.com.