Accessibility

Accessibility on the Roku® platform

Roku strives to provide an enjoyable streaming entertainment experience for our users, including users with disabilities. Roku products include features that enhance the accessibility of streaming entertainment available on the Roku platform.

Accessibility features

Screen Reader

Roku’s screen reader provides an accessible entertainment experience for people with visual impairments or blindness. The Screen reader is a text-to-speech feature that assists customers with navigation of the Roku user interface and onscreen menus. When activated, the screen reader will read out text, menus, and other onscreen items.

The screen reader can be turned on or off by pressing the Options button on the Roku remote four times quickly. The Options button is located just below the directional pad and at the right-hand side of the Roku remote.

Customers can also turn the screen reader on or off within the Accessibility category of the Settings menu. Other options include adjusting the speech rate, speech volume or disabling the screen reader remote shortcut.

The screen reader is available on all Roku TV™ models and Roku players currently being sold in the US and Canada. To enable the screen reader your Roku device must be updated to Roku OS 7.5 or later.

For more information, see the screen reader documentation.

Closed Captioning

Closed captioning helps people who are d/Deaf or hard-of-hearing by displaying text on the television screen to provide transcription of the audio within a movie or TV show. Please note that the movie or TV show must support closed captioning in order for the text to display on the screen.

Closed captions can be turned on or off within the Accessibility category of the Settings menu.

For more information, see the closed captioning documentation.

Voice Search

With the free Roku mobile app for iOS® or Android™, you can use your voice to search for content. Tap the Voice button, speak out loud what you’re looking for, and receive comprehensive results across top channels. You can search for entertainment by title, actor, or director.

Voice search is also available on select Roku player remote controls. To use voice search and voice control your Roku streaming device must be running Roku OS 9.4 or higher.

For more information, see the voice search documentation and the Roku mobile app documentation.

Website

Roku takes reasonable steps to make our website's content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please contact us using the contact information provided below and provide a description of the specific feature of the website you feel is not fully accessible or a suggestion for improvement. For Canadian users, you may also provide your feedback by visiting our Accessibility Feedback Process page, linked below. We appreciate your feedback and will consider it as we evaluate ways to accommodate our customers and our overall accessibility policies.

Accessibility Feedback Process

For Canadian users, Roku’s Accessibility Feedback Process can be found here.

Accessibility Contact

For questions about the accessibility of Roku TVs, Roku streaming players, the Roku mobile app, the Roku website, or any other Roku products, please contact accessibility@roku.com.

Setting up a Roku Streaming Player

For information on setting up your Roku streaming player, see the setup documentation.

Legal Contact

For legal correspondence, please contact:

Stephen Kay
Senior Vice President & General Counsel, Roku, Inc.
1155 Coleman Avenue, San Jose, CA 95110
generalcounsel@roku.com
Fax – 408.364.1260
Phone – 408.556.9391