Home
|
Cart
|
Site Map
NETFLIX PLAYER BY ROKU
SOUNDBRIDGE
DIGITALSIGN
STORE
SUPPORT
COMMUNITY
ABOUT
Netflix Player by Roku
|
SoundBridge/SoundBridge Radio
|
BrightSign
|
PhotoBridge
Home
<
Support
< SoundBridge/SoundBridge Radio Support
Contact Roku Support
This page is our primary means for online support. It includes helpful links and downloads as well as troubleshooting tips about your product.
Frequently Asked Questions
Troubleshooting
User Guides/Instructions
Internet Radio FAQs
Forums
Downloads
Warranty/Return Policy
Contact Roku Support
Contact Customer Support
The following form is for
SoundBridge support only
.
For support on other products, see the links below:
Netflix Player by Roku Support Form
BrightSign Support Form
PhotoBridge Support Form
SoundBridge Support Form
*Name:
*Email:
Phone:
Please complete all information relevant to your questions - this will help us answer your question more efficiently
*I am inquiring about:
...
SoundBridge Radio R1000
SoundBridge M500
SoundBridge M1000
SoundBridge M1001
SoundBridge M2000
*My question pertains to:
...
Pre-Sales/product question
General Setup
Using the product/how-to
Software problem
Audio playback problem
Networking problem
Hardware/Remote control problem
Enhancement request
Internet radio station
Radio Roku website
Other
*My product is running software version:
...
SoundBridge - 2.4.x or earlier
SoundBridge - 2.5.x
SoundBridge - 2.7.x
SoundBridge - 3.0.x
SoundBridge - not sure
*Computer operating system:
...
Windows Vista
Windows XP Service Pack 2
Windows XP Service Pack 1 or earlier
Windows 2000
Windows 98
Windows - Other
Mac OSX 10.4 or later
Mac OSX 10.3
Mac OSX 10.2 or earlier
Other
Please describe your question. The more detail the better:
*
Items denoted with an asterisk (*) are required fields.
Response time varies depending on our email volume. Typical response time is 24 to 48 hours.
In the meantime, you may want to check our user forums and the support area on our web site; the solutions to many common problems are available in these two places.
Roku Forums:
http://forums.roku.com/
.
Roku Support Website:
http://www.roku.com/